Frequently Asked Questions: Membership
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Membership and Pricing Questions
How does the 10-Day Free Trial operate?
We offer teachers a 10-day free trial that grants full access to Lesson Planet's website and resources. To sign up, simply click the green “Try It Free” button at the top of our homepage. During the sign-up process, you will need to enter your credit card information. You are free to cancel at any time within the 10-day trial period, and you will not be charged if you do so. If you choose not to cancel before the trial ends, we will automatically bill your credit card for a one-year subscription after the 10-day period.
How much does a Lesson Planet Membership cost?
Lesson Planet memberships start at $4 per month and are invoiced annually, beginning one day after your 10-Day Free Trial concludes. You may cancel at any time during the 10-day period.
Find more information about our membership levels, prices, and benefits by clicking on "Try It Free" or "Pricing" up at the toolbar.
I want other teachers at my school to have access to Lesson Planet. Does Lesson Planet offer a school or district version?
Yes, we do offer a Lesson Planet for schools and districts, called "Learning Explorer." To find out more, contact our Customer Success team at sales@LearningExplorer.com or (888) 909-9035 (M-F 8:00 am-5:00 pm PT).
When will my membership renew?
Your membership will renew annually. We will send you an email reminder 30 days in advance.
Registering and Logging In
Why is it telling me that "This email has already been taken," after clicking on the "Try it Free" option?
If you are receiving that message after clicking on the "Try it Free" option, it means that you have most likely already registered your email to the site. If that is the case, you will have to click on the "Sign in" option at the top right and enter your username/email and password.
I am having trouble logging in. What should I do if I can't remember my username or password?
To reset your password, click here or in the "Sign in" box, click on the "I forgot my password" option. Enter the email address associated with your account, and we will then send you an email with a link to reset your password.
Often, teachers sign up for Lesson Planet using work emails that are no longer active or are seldom used (i.e changed schools or districts, email changed for other reasons, ect.). If you can't log in with your current email, try entering emails that were in use at the time you signed up for your membership.
If you are still having difficulty logging in, please contact our Customer Success team at support@LessonPlanet.com or call us at (888) 909-9035 (M-F 8:00 am- 5:00 pm PT)
Note: It is important to keep your account information (email, credit card info, etc.) up-to-date. To make a change to your account information, go to "My Account" by hovering over your name or email at the top right, and then click on the "Manage Membership" button
Managing Your Membership
How do I cancel my 10-Day Free Trial or my Annual Membership renewal?
- Sign in to your Lesson Planet account, hover over your name or email address in the upper right, and select "My Account."
- Click the "Manage Membership" button.
- Select the "Cancel Membership" option.
- Select from the drop-down why you are canceling and include a comment.
- Once you have submitted your cancellation, you will receive a confirmation email notifying you that it has been canceled.
What if I forget to cancel my 10-Day Free Trial or my Annual Membership renewal?
Lesson Planet offers a 45-Day Money Back Guarantee. If, for any reason, you choose to end your membership with Lesson Planet, you may contact our Customer Success team at support@LessonPlanet.com or call us at (888) 909-9035 to request a refund within 45 days of your credit card being billed.
How do I download and print a receipt for my Annual Reneal payment?
Sign in to your account, hover your cursor over your name or email at the top right, and click on "My Account." On the "My Account" page, click on the "Manage Membership" button in the middle of the page, and then from the "Manage Membership" page, to the right under "Need a Receipt?", it will say "Print Receipt" that you can click on.
Note: If you paid with PayPal, you can find the receipt of your Annual Renewal payment when you sign in to your PayPal account
I signed in to my account, and it says I do not have access. Where can I find the status of my account?
When you are signed into your account, hover your cursor over your name at the top right-hand corner and click on "My Account." On that page, you will see "Plan" listed right under "Membership," and there it will say either Pro, Prime, or Starter. If you don't see either of those plans and it says Free Membership, that means that the account you are signed in under has not yet been activated for a paid membership.